Last updated: October 26, 2026
Urban Simple ("we", "us", or "our") operates the urbansimple.net website. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website.
When you request a quote, schedule a walkthrough, or contact us, we may collect your name, email address, phone number, company name, and property details. We use this information solely to respond to your inquiry and provide our services.
We use the information we collect to provide and improve our cleaning services, respond to your requests, send service-related communications, and comply with legal obligations.
We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
We may use third-party services (such as analytics and email providers) that collect, monitor, and analyze data to improve our service. These third parties have their own privacy policies.
If you opt in to service alert text messages, we use your mobile number only to send those alerts, such as notice that an item was not finished during a scheduled cleaning or an update on a service issue. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties. You can opt out at any time by replying STOP, or get help by replying HELP.
If you have questions about this Privacy Policy, please contact us at info@urbansimple.net or call (800) 513-4157.