Last updated: October 26, 2026
These Terms of Service ("Terms") govern your use of the urbansimple.net website and the commercial cleaning services provided by Urban Simple ("we", "us", or "our").
Urban Simple provides commercial cleaning services for hospitality businesses including hotels, restaurants, event venues, and commercial kitchens. All services are provided pursuant to a separate service agreement specific to your property.
You may use this website to learn about our services, request quotes, schedule walkthroughs, and access the client portal. You agree not to misuse the website or attempt to access it through unauthorized means.
Quotes provided through this website are estimates based on the information you provide. Final pricing is determined after an on-site walkthrough and assessment of your facility.
Urban Simple shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website. Our total liability is limited to the amount paid for services rendered.
Urban Simple Service Alerts sends text messages to clients and staff who opt in, about cleaning service status: items not finished during a visit, issue updates, and resolutions. Message frequency varies with service activity. Message and data rates may apply. Reply STOP to opt out at any time; reply HELP for help, or contact info@urbansimple.net. Carriers are not liable for delayed or undelivered messages. Your mobile information is handled as described in our Privacy Policy.
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.
If you have questions about these Terms, please contact us at info@urbansimple.net or call (800) 513-4157.